PRIVACY POLITIES

Privacy Policy – GraysonBanks

Privacy Policy

Last updated: [date]

Introduction

This privacy policy aims to inform you about how GraysonBanks (hereinafter “we”, “us”, “our”) collects, uses, stores, and protects your personal data when you visit our e-commerce website graysonbanks.com.

Data Controller

The data controller is:

Léo R.
15, IMPASSE DES EPINGUY
74100 VETRAZ-MONTHOUX, France
Email: info@graysonbanks.com
Telephone: 04 80 95 98 35

Types of Data Collected

We collect different categories of personal data, including:

  • Identity: last name, first name, email address, telephone number.
  • Payment Information: data relating to transactions (e.g., bank card number, billing information).
  • Browsing Data: IP address, browser type, pages visited, time spent on the site.
  • Order Data: products purchased, order history.

Purposes of Processing

Your personal data is processed for the following purposes:

  • Order and delivery management.
  • Customer relationship management and after-sales service.
  • Sending promotional information (with your consent).
  • Improvement of our services and your user experience.

Legal basis for processing

The processing of your data is based on the following legal grounds:

  • Performance of a contract: managing your orders.
  • Consent: for sending marketing communications.
  • Legitimate interests: improving our services and our website.

Retention period

We retain your personal data for the period necessary to fulfill the purposes for which it was collected, in compliance with legal obligations. In general, your data will be kept:

  • For the duration of the business relationship, then 3 years for customer data.
  • Payment data is kept in accordance with legal obligations.

User Rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

  • Right of access: you can request access to your personal data.
  • Right to rectification: you can request the correction of your inaccurate data.
  • Right to erasure: you can request the deletion of your data under certain conditions.
  • Right to restriction of processing: you can request the restriction of the processing of your data.
  • Right to data portability: you can request the transmission of your data to another data controller.
  • Right Right to object: You can object to the processing of your data for legitimate reasons.

To exercise your rights, please contact us at info@graysonbanks.com.

Data Recipients

The personal data we collect may be shared with:

  • Our payment partners (CB, Stripe, Klarna) for transaction management.
  • Our logistics providers for product delivery.
  • Judicial or administrative authorities when necessary.

Transfers outside the EU

We do not transfer your personal data outside the European Union unless this is necessary for processing your orders, in which case we undertake to implement appropriate safeguards.

Cookies

We use cookies to improve your experience on our site. Cookies are small files stored on your device that allow us to recognize you on your subsequent visits. You can manage your cookie preferences through your browser settings.

Security Measures

We implement appropriate technical and organizational measures to protect your personal data against loss, theft, or unauthorized access.

Data Controller Contact Details

For any questions regarding our privacy policy or the processing of your personal data, you can contact us at:

Email: info@graysonbanks.com
Telephone: +33 4 80 95 98 35

Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. We will inform you of any substantial changes by email or by posting a notification on our website.